Privacy and Cookies Notice

This privacy and cookies notice applies to the processing of personal data by Sky UK Limited (“Sky”), Sky Ireland Limited, Sky Subscriber Services Limited, Sky CP Limited, Sky Retail Stores Limited, Sky in Home Service Limited that you provide when you sign up to the Preparation Hub. This includes information we collect and store via cookies.

Types of information we process and where it comes from

We will collect data directly from you when you communicate with us and sign up to the Preparation Hub (including your name, email address, and any other information you choose to include). You will be asked to share diversity data such as gender, sexual orientation, marital status, ethnic origin, age, religion and disability. The disclosure of this information is completely voluntary, you can withdraw your consent at any time.

We will also collect technical information such as IP address, MAC address, unique identification number, online identifier, browser information, location data port information, logical network address, and other similar identifying information required for your devices to communicate with websites and applications on the internet.

How we use your information

Sky and GTI Recruiting Solutions (“the Sky Recruitment Team”) will use the data provided for reporting purposes to monitor the number of unique users of the Preparation Hub. Your name and email address may be used to track the conversion to hire, but will not contribute towards any future application to one of our Early Careers programmes.

We may also use your information, including voluntary equality information, for reporting purposes; to ensure our selection processes are fair and free from bias and to view our progress to becoming a diverse workforce.

If you give consent to marketing, you agree to be contacted about relevant Early Careers programmes and events.

How we share your information

Your application and any other information that you provide to us may be shared with The Sky Recruitment Team and held either:

(1) by Sky on systems operated on behalf of Sky by (Oracle) Taleo Corporation, Workday Inc., Avature Limited, Cappfinity Limited, LaunchPad Recruits Limited;

(2) by our recruitment partner GTI Recruiting Solutions on systems operated on their behalf by Avature Limited and GTI Recruiting Solutions;

This data will be stored in Europe, USA and other countries outside of Europe. These international data transfers are required to take place on the basis of approved data transfers mechanisms which are the Standard Contractual Clauses and Adequacy Decisions. You can find out more by clicking on the relevant link.

Your Data Subject Rights

You have the following rights in relation to the data we hold about you:

  • To request access to, erasure of, and/or correction of the personal data we hold about you.
  • To request us to restrict the processing of the personal data we hold about you.
  • To object to us processing personal data relating to you.
  • Where you have given us consent to process your personal data, you have the right to withdraw that consent at any time.
  • You have the right to obtain certain personal data from us in a format that can be transferred electronically to a third party (also called “data portability”).
Please note that some of these rights are not absolute, and whether you can exercise your right depends on the circumstances. We will keep you informed throughout the process.

You may update, correct or modify the information you have submitted on the system at any time either by logging back into the online portal or by contacting us using the details below.

All data held by Sky will be processed in accordance with the Data Protection Act 2018 meaning that the data will only be retained for the purposes for which it was originally collected.

You can contact us using the details below if you wish to find out more about how to exercise your subject rights.

Complaints

If you wish to make a complaint about how we use your information, please contact us at the below email addresses we will do our best to help. If you are still unhappy, you can contact the Information Commissioner’s Office via their website or the Irish Data Protection Commissioner via their website.

Contacting Sky

If you have any queries or comments about this privacy and cookies notice, please write to PeopleServices@sky.uk or contact Sky’s Data Protection Office via email on dp.department@sky.uk or mail to Data Protection Department, Sky UK Limited, Grant Way, Isleworth, TW7 5QD

Changes to this notice

We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. We encourage you to periodically review our notice to be informed of how we use your information.

This privacy and cookies notice was last updated on 24th August 2023.

COOKIES NOTICE

When you create or log in to an online account, you agree to a cookie banner which provides a link to the Privacy and Cookies notice. Otherwise, by continuing to use our websites, content, products or services, you agree to the use of cookies as described in this notice.

You should be aware that when you access or use our content, products and services, we may collect information from the devices you use to receive Sky content, products and services by using 'cookies'. We also collect such information from third party websites, mobile sites and from apps where we show our own adverts, using cookies and related ad technology.

If you'd like to learn how to manage these cookies and choose whether or not to receive information of different types, please see the section "Controlling My Cookies" below.

What are cookies and how do they work?

Cookies are small bits of text that are downloaded via the internet to the devices you use to receive Sky content, products and services and access online information. Your browser on your device makes these cookies available every time you visit the website again, so it can recognise you and can then tailor what you see on your device.

What do you use cookies for?

Cookies are an important part of the internet. They make using devices and accessing online information much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups:

Cookies that are needed to provide the content, product or service you have asked for

Some cookies are essential to help your devices download or stream the information, or so you can move around websites and use their features. Without these cookies, content, products or services you've asked for can't be provided.

Here are some examples of essential cookies:

  • Positioning information on a smartphone screen, tablet device or other screen so that you can see the website and use its functionality.
  • Keeping you logged in during your visit or enabling you to stream content. Without cookies, you might have to log in on every website you visit, or repeatedly adjust your volume and viewing settings.
  • When you add something to the online shopping basket, cookies make sure it's still there when you get to the checkout.
  • Some are session cookies which make it possible to navigate through the website smoothly.

Improving your browsing experience

Cookies allow the application or website to remember choices you make, such as your language or region, and they provide improved features.

Here are a few examples of some of the ways that cookies are used to improve your experience on our applications and websites:

  • Remembering your preferences and settings, including marketing preferences, such as choosing whether you wish to receive marketing information.
  • Remembering if you've filled in a survey, so you're not asked to do it again.
  • Remembering if you've been to the application or website before.
  • Restricting the number of times you're shown a particular online advertisement. This is sometimes called 'frequency capping'.
  • Showing you information that's relevant to content, products or services that you receive.
  • Giving you access to content provided by social-media sites like Facebook or Twitter.
  • Showing 'related article' links that are relevant to the information you're looking at.
  • Remembering an application or website you've entered, such as weather forecasts.

Analytics

We like to keep track of what websites, information and links are popular and which ones don't get used so much, to help us keep our information relevant and up to date. It's also very useful to be able to identify trends of how people navigate (find their way through) our information and when and where 'error messages' may originate.

This group of cookies, often called 'analytics cookies', are used to gather this information. The information collected is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. Analytics cookies are used to improve how an application, a website and its pages work.

Our applications, web locations, websites and communications you get from us contain small invisible images known as 'web beacons' or ' pixels'. These are used to manage the interaction between you and the online information or email and allow us to assess the effectiveness of the communication.

Affiliate cookies

We use 'affiliate' cookies. Some of our web based information will contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is used to tell the other site that you came from one of our sites. That other site may then pay us a small amount for the successful referral. For more information, see the Internet Advertising Bureau's guide about how affiliate marketing works. Note that when you visit those other companies’ sites, they will have their own privacy notices which set out what personal data they collect and how they will use it.

How we show advertising and marketing that is relevant to your interests

We sell space on Sky News and Sky Sports websites, mobile sites and apps to advertisers. The resulting advertisements often contain cookies and related technology that is placed by trusted third party partners who use the browsing information collected from these cookies to:

  • restrict the number of times you see the same advertisement (frequency capping) and
  • help show other advertisements that are relevant to you while you're accessing our information. This information about your browsing activity may be grouped with information about what is being accessed by other users, into interest groups, and then used to show you advertisements based on those interests. This is often called online behavioural advertising (OBA). OBA is a way of using information about your web-browsing activity, collected by using cookies, to group you with other users into interest groups and show you advertisements based on those interests

Please select Privacy options in the footer of the Sky Sports or Sky News websites to manage your marketing preferences in relation to these third-party advertising platforms and to understand more about how these third-party advertisers may use your data. The details of the third-party advertisers are available here

Sometimes our websites contain advertisements for our own Sky products. These advertisements use cookies in the same way as described above. We may also use cookies and related technology on third party websites, mobile sites and apps to show you OBA ads based on data collected by those cookies.

Cookies Explained

If you want to know about data collected by third parties when you click on their adverts, you should check their privacy notices to find out what they collect, how they process it and what they use it for.

It’s easy to choose not to receive behavioural advertising and manage your cookies, if you want to.

Controlling my Cookies

How can I see and manage my cookies in my browser?

Virtually all modern browsers allow you to see what cookies you've got, and to clear them individually or clear all of them. To find out how to do this, go to boutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

For the Sky News and Sky Sports websites and apps you indicate your preferences when you initially access the websites or app on your device. You can change your permissions at any time regarding your preferences in relation to third party advertising by selecting the Privacy options link that appears at the bottom of the website page.

How can I choose not to receive Online Behavioural Advertising and other tracking cookies?

In addition to the controls available on your computer, there are other ways of choosing not to receive Online Behavioural Advertising and other tracking cookies.

Please note that most of these choices work by setting a cookie that overrides the behavioural advertising cookie. If you clear all your cookies, you will also clear these opt-out cookies, therefore changing your preferences. In this instance you would need to choose again.

Organisations which provide more information on Online Behavioural Advertising